MASTERmix

MASTERmix is the new ecosystem for the comprehensive management of Ready-mix concrete!

MASTERmix is the new ecosystem for the comprehensive management of Ready-Mix concrete, which covers the whole process all the way from order placing, to scheduling to dispatching. Designed with the latest cloud and AI technologies, it provides the necessary flexibility, availability and adaptability to respond to the needs of the business and our clients.

This solution has allowed us to create an omnichannel to improve interaction with our Ready-Mix concrete (MASTERmix) customers by integrating a set of applications that interact with each other: MASTERmix (the RMX production management application), myOrderRMX (the mobile ordering application), myTruck (the driver's application), the batching system and our quality system (FIREQ).

Take a look at this quick video and learn about the solution!

 

 

MASTERMIX SERVICES FOR CUSTOMERS:

 

 

  • Easily create order requests within a few steps

  • Modify or cancel orders directly through the app

  • Real-time track of deliveries including truck position on map

  • Real-time contact with dispatchers

  • Notification of order status


 

 

 

MASTERMIX SERVICES FOR DISPATCHERS:

 

  • Fleet management available to customize a fleet
  • Planned orders execution in MASTERmix desktop
  • Interaction with truck drivers in real-time
  • View confirmation of customer deliveries  

 

 

 

MASTERMIX SERVICES FOR DRIVERS:

 

  • Visualize deliveries assigned to the truck
  • Check delivery details
  • Optimal route tracking provided
  • Allows to take notes, add comments and add new services
  • Real-time communication with Holcim
  • e-delivery note & signature


The product from perspective: