FUNCTIONAL CONSULTANT

DESCRIPTION

The Functional Consultant is responsible for managing, enhancing, supporting and maintaining IT solutions that support business processes. This position is expected to work closely with the business representatives to provide collaborative solutions and practices to improve the business through technology and process.
The position works closely with third party partners (offshore and nearshore) and is able to effectively collaborate in this set up.

RESPONSIBILITIES

● Manages change requests on regional applications in adherence to regional change
management processes and internal control requirements. Supports evolution of existing
models and application maps.
● Analyzes, implements and follows up to deliver a technical solution aligned with the
agreed business processes and following the established governance and applicable
guidelines and policies. Figures out the processes necessary to get things done
● Ensures that the solution is delivered on time, budget and quality. Promotes an
adequate prioritization of activities.
● Takes on new opportunities and tough challenges with a sense of urgency, high energy
and enthusiasm.
● Build and maintain strong relationships with the business.
● Steps up to handle tough issues and readily takes action on challenges, without
unnecessary planning.
● Focuses efforts on continuous improvement, identifying and seizing opportunities for
synergy

POSITION REQUIREMENTS

● University degree in the field of computer science, engineering, administration and/or
related field for which provides business advice. A Master’s degree is strongly preferred.
● 3+ years of related work experience. Ideally 1+ years of expert technical knowledge with
the solution.
● Pursues everything with energy, drive and the need to finish. Persist in accomplishing
objectives despite obstacles and setbacks.
● Experienced with systems design and development from business requirements analysis
to day-to-day management.
● Adapts quickly to changing resource requirements and enjoys multi-tasking applying
knowledge of the organization (internal structures, processes and culture) to advance
multiple objectives
● Pushes self and help others achieve results. Partners with others to get work done.
Works cooperatively with others across the organization to achieve shared objectives
● Works effectively third parties (including offshore and nearshore service providers).
● Assist in prioritizing and executing tasks on a high-pressure environment.
● Excellent written, oral and interpersonal communication skills in English. Spanish,
French, Arabic, German and/other languages used in the countries in which we operate
would be an advantage.
● Ability to effectively work in a team-oriented and collaborative environment.
● Highly motivated and attentive to detail.

OTHER INFORMATION

● Value inclusion within the day to day responsibilities by respecting others’ perspectives/
convictions engaging others’ opinions, creating a safe environment where people, ideas
and opinions are valued within the team / “internal” customers and external partners.
● Respect and take into consideration diversity by valuing different world views, challenges
and cultures that represent all walks of life and all backgrounds.
● Is sensitive to how people, cultures and organizations function. Deals comfortably with
organizational politics. Steer through the organizational maze to get things done.
● Demonstrates positive thinking mindset, consistently identifying highlights.
● Shows a can-do attitude in good and bad times and act as a role model in terms of
ethics and self awareness.
● Ability to travel within the region for extended periods of time in a row (up to 40% in a
year).

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